Trust device for consolidating industry
Initial research on integrated operations often demonstrated an overoptimistic expectation on IO and a bias on technology issues (Hepsø, ).
Researching IO in oil and gas is important for several reasons.
On the other hand, the capacity to learn, develop and share knowledge seems highly dependent on how members interact.
Such tools are little relevant in addressing tacit dimensions of learning and situated practices that have a highly experiential character in which knowing and doing cannot be separated from each other (Gherardi & Nicolini, ).
Since the initial initiatives in the early 1990s, the concept of integration has permeated changes in the operational model of most major oil and gas companies.
In most companies, the concept of integration is practiced with the implementation of shared workspaces where onshore and offshore personnel interact with the use of video conferencing technology (Steiro & Torgersen, ).
The discussion of findings provides elements to reflect upon knowledge management in the oil and gas industry.
The overriding objective is an integration of people, work processes and technology (Lima, Lima, Quelhas, & Ferreira, ), the Norwegian continental shelf is widely perceived as the geographical area in which the concept of IO is most consolidated, although it has permeated organizational changes in many countries.This means recognizing that knowledge that can potentially lead to innovation may also emerge in organizational units that have not initially been designed for exploratory purposes such as the IO facility studied here. (), there is an intrinsic relation between open innovation, complex adaptive systems and evolutionary change.As recognized by the authors, companies struggle to survive if they do not meet the needs of their surrounding market environment.Second, there is the recognition that innovation always involves a “quest in the unknown” as asserted by Han (, p.2) and therefore there is the need to understand how exploration occurs in organizational settings.Hence, there is a here an industrial need to understand more about the human interactional aspect of IO environments on the interplay between existing knowledge and the exploration of new one which may lead to the emergence of innovation.), (p.22), open innovation is based on the flow of technologies and knowledge across the formal boundaries of firms.A common organizational response to the recognition of complexity is the consolidation of collaborative work forms.In the oil and gas industry, developments in communication and automation technologies have enabled the implementation of collaborative environments called integrated operations (IO).From this perspective, one may argue that it is also important for open innovation to understand the flow of knowledge and networks of diffusion at the organizational level.In this respect, West and Gallagher () state that open innovation involves facilitating and integrating not only external but also internal sources of innovations.